Keyword "CUSTOMER EXPERIENCE" found in the following publications:

INTEGRATION OF SERVICE TECHNOLOGIES IN REAL ESTATE MANAGEMENT:&NBSP;THE IMPACT OF ARTIFICIAL INTELLIGENCE AND DIGITAL PLATFORMS ON CUSTOMER SERVICE PERCEPTION
The relevance of the study lies in the need to adapt real estate service models to rapid digitalization and ...
Abstract | Full text (PDF)
THE IMPACT OF MOBILE APPS ON THE COMPETITIVENESS OF MICROFINANCE ORGANIZATIONS
Microfinance institutions play a vital role in supporting small and medium-sized businesses and individuals outside the traditional banking ...
Abstract | Full text (PDF)

Research result. Business and Service Technologies is included in the scientific database of the RINTs (license agreement No. 765-12/2014 dated 08.12.2014).

The journal is included in the list of peer-reviewed scientific publications recommended by the Higher Attestation Commission (as of 25.12.2020 (№ 1590)). vak.minobrnauki.gov.ru

The journal is indexed by the following scientific databases and platforms

Research Result. Research result. Business and Service Technologies (ISSN 2408-9346)

The journal materials and website are licensed under Creative Commons «Attribution» 4.0 International.

The Founder: Federal State Autonomous Educational Institution of Higher Education "Belgorod National Research University"The Founder’s address: 85 Pobedy Street, Belgorod, the Belgorod region, 308015, Russia

The Publisher: Federal State Autonomous Educational Institution of HigherEducation "Belgorod National Research University" The Founder’s address:85 Pobedy Street, Belgorod, the Belgorod region, 308015, Russia

Editors Office: chief editor Natalia A. Zaitseva, e-mail: RR_BusService@bsuedu.ru, phone: +7 (4722) 30-14-18.

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Position about the journal

Registered by the Federal Service for Supervision of Communications, Information Technology and Mass Media (Roskomnadzor)

Certificate of Registration of Mass Media

Charter of the editorial board of the mass media "Research result. Business and Service Technologies"

Order No. 636-OD dated 30.06.2023 "On approval of the Charters of the editorial boards of the mass media of scientific journals of Belgorod State National Research University"

Order No. 1097-OD from 15.11.2023 "On approval of the Regulations for the publication of scientific journals of Belgorod State National Research University"

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